Customs & Restrictions

Personal Effects Shipping

All personal effects shipments are subject to customs regulations and import restrictions imposed by the destination country. Understanding these requirements in advance helps avoid delays, additional charges, or rejection of shipments.

Customers are strongly advised to review this information carefully before booking.

Understanding Customs Clearance

Customs authorities assess shipments based on:

  • Declared contents and values

  • Accuracy of the packing list

  • Condition of items (used or new)

  • Destination country regulations

All customs clearance decisions are made solely by the destination customs authority. Interhub Logistics facilitates the process but does not control or influence customs outcomes.

 Prohibited Items (Strictly Not Allowed)

The following items must not be included in any personal effects shipment:

  • Alcohol and tobacco products

  • Narcotics, drugs, or controlled substances

  • Firearms, ammunition, or weapons

  • Explosives, fireworks, or flammable materials

  • Counterfeit, pirated, or illegal goods

  • Pornographic or offensive material

  • Live animals or plants

Including prohibited items may result in confiscation, penalties, shipment rejection, or legal action.


Restricted Items (Conditions Apply)

Some items may be allowed only under specific conditions, approvals, or inspections:

  • Food items (dry, packaged, or processed)

  • Medicines, supplements, or vitamins

  • Electronic appliances

  • Liquids, cosmetics, or chemical products

  • New household goods

These items may require:

  • Import permits or approvals

  • Inspection or quarantine checks

  • Payment of duties and taxes

  • Additional supporting documents

Restrictions vary by destination and are subject to change.


Used vs New Items

  • Used personal effects are generally easier to clear when properly declared

  • New items may attract import duties, taxes, or additional documentation

  • Mixing new and used items in the same shipment may increase clearance complexity

Always declare items honestly and accurately.


Duties, Taxes & Destination Charges

  • Import duties and taxes are assessed by destination customs authorities

  • Charges depend on item type, value, and local regulations

  • Interhub Logistics cannot confirm duty or tax amounts in advance

Any applicable duties, taxes, or destination charges are payable by the consignee unless agreed otherwise.


Inspections & Clearance Delays

Customs authorities may:

  • Open and inspect shipments

  • Request additional documentation

  • Hold shipments for verification, valuation, or quarantine

Such inspections may result in delays or additional charges, which are beyond our control.


Customer Responsibility

It is the sender’s responsibility to ensure that:

  • All items comply with destination import regulations

  • Packing lists are complete, accurate, and truthful

  • Declared contents match the actual shipment

Incorrect declarations or restricted items may result in:

  • Customs delays

  • Additional charges

  • Shipment rejection or confiscation


Important Disclaimer

  • Customs regulations may change without prior notice

  • Final clearance decisions rest solely with customs authorities

  • Interhub Logistics acts as a facilitator and cannot override customs requirements

Customers are encouraged to verify destination-specific customs rules before shipping.


Need Clarification?

If you are unsure whether an item is allowed or restricted, please contact our team before placing your booking. Early clarification helps prevent delays, extra costs, and shipment issues.

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